The PennZone

DETROIT - PennZone -- A Quality 4.0 roadmap is now available!

The ultimate goal of Quality 4.0 is to leverage advanced technologies that empower people and optimize processes to deliver exceptional 'quality' results.

Quality 4.0 requires leveraging technology with 'people and process' to improve the 'quality' of an organization, its products, its services and the outcomes it creates.^[1] Quality 4.0 represents an entirely new way for quality professionals to manage operational 'quality' with the digital tools that are currently available and an understanding of how to apply them for the achievement of operational excellence. Quality 4.0 is focused on building 'quality' into everything the organization does, not just the compliance requirements associated with regulatory and industry standards. More specifically, Quality 4.0 is so much more than technology, as many mistakenly believe, it is the strategic integration of three fundamental elements:

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This holistic Quality 4.0 approach to Quality Management would better ensure that organizations don't just implement new technologies but fundamentally transform how people work and how processes operate to achieve step-change improvements in quality outcomes.

However, as good as that may sound, a search of relevant literature^[2] shows that the path toward Quality 4.0 had remained unclear (as of Q1, 2024) and that there is yet to exist a roadmap to assist organizations in navigating their transition to Quality 4.0. However, that conundrum has now been resolved. Mgmt-Ctrl, Inc is proud to announce that the QqM framework is now available for business leaders to provide a clear pathway within their organization for the establishment of Quality 4.0, within any business:

Mgmt-Ctrl, Inc. has developed a framework solution, or roadmap, to enable any business to establish and sustain Quality 4.0 across all business operations processes—the Quantum 'quality' Management (QqM) operational 'quality' management framework.

Contact Mgmt-Ctrl, Inc. if you are interested in learning more about the Quantum 'quality' Management (QqM) Quality 4.0 solution: info@Mgmt-Ctrl.com | (844) 349-2272

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Intentional leadership is a choice. Lead with intention!

#CultivatingLeadership #IntentionalLeadership #StewardLeadership #Leadership #QuantumQualityManagement #QqM #QualityManagement #CultureOfQuality #BusinessOperations #OperationalExcellence #EfficientlyEffective #WorkforceEngagement #EngagedWorkforce #Quality40

[1] Daniel Küpper, Claudio Knizek, Dave Ryeson, and Jan Nöcker; Quality 4.0 Takes More Than Technology (BCG Publications: August 20, 2019): https://www.bcg.com/publications/2019/quality-4.0-takes-more-than-technology.

[2] André M. Carvalho, Ana Rita Dias, Ana Margarida Dias & Paulo Sampaio (2024) The Quality 4.0 Roadmap: Designing a capability roadmap toward quality management in Industry 4.0, Quality Management Journal: 31:2, 117-137, DOI:

10.1080/10686967.2024.2317478; https://doi.org/10.1080/10686967.2024.2317478.