Trending...
- Ice Melts. Infrastructure Fails. What Happens to Clean Water?
- Revolutionary Data Solution Transforms Health Insurance Underwriting Accuracy
- When Representation No Longer Reflects the District — Why I'm Voting for Pete Verbica
SAN DIEGO, Dec. 3, 2024 ~ Workiz, the leading field service management platform with over 120,000 customers, has announced the launch of its latest innovative AI service, Genius Answering. This new addition to the Workiz Genius suite aims to redefine after-hours field service operations and is powered by Jessica, a smart AI dispatcher.
According to Didi Azaria, CEO of Workiz, Genius Answering is a game-changer for field service businesses. It ensures that no call goes unanswered and every opportunity is seized, even after hours. As a cornerstone of the Workiz Genius suite, it seamlessly integrates with existing processes and helps boost revenue effortlessly.
The hidden cost of missed calls is often overlooked by field service business owners. An analysis of 150,000 service business calls showed that on average, 40% of inbound calls go unanswered and half of those clients have already booked with a competitor by the time they are called back. With Genius Answering, businesses can recover this loss and increase top-line revenues by up to 30%.
More on The PennZone
Offered within the communication suite, Genius Answering goes beyond basic automation by providing continuous availability, industry-specific expertise, personalized customer engagement, and comprehensive office support. Jessica automates up to 80% of call management tasks such as customer support and appointment booking to help capture revenue 24/7.
One of the key advantages of using Genius Answering is that it eliminates the challenges associated with traditional offshore call centers such as language barriers and cultural disconnects. Jessica delivers flawless and tailored communication designed specifically for the field service industry. This ensures top-notch service standards are upheld while delighting customers and boosting revenue without outsourcing.
In addition to improving customer satisfaction and revenue generation, Genius Answering also helps prevent costly rescheduling by efficiently dispatching technicians and ensuring customers are available for appointments. Its ability to manage multiple tasks simultaneously also allows for upselling opportunities.
More on The PennZone
Didi Azaria believes that Jessica embodies the future of intelligent support and empowers field service teams to capture greater market share and elevate customer experiences with personalized, smart assistance around the clock. He states, "At Workiz, our mission is to automate everything but the wrench. Jessica is a major milestone in this journey to revolutionize the way service businesses operate."
Nick Tellie, owner of We Love Junk in Philadelphia, shares his excitement about how Genius Answering has helped his business turn missed calls into positive revenue. In just over a month, Jessica has already booked tens of thousands of dollars in sales for his team. He says, "Gone are the days of missed calls slipping into voicemail. Jessica answers instantly, securing jobs that would have otherwise been lost. Her impact on our business has been nothing short of phenomenal."
For more information on Genius Answering and the Workiz Genius suite, please visit www.workiz.com. With its latest innovation, Workiz continues to lead the field service management industry and provide solutions that help businesses thrive and succeed.
According to Didi Azaria, CEO of Workiz, Genius Answering is a game-changer for field service businesses. It ensures that no call goes unanswered and every opportunity is seized, even after hours. As a cornerstone of the Workiz Genius suite, it seamlessly integrates with existing processes and helps boost revenue effortlessly.
The hidden cost of missed calls is often overlooked by field service business owners. An analysis of 150,000 service business calls showed that on average, 40% of inbound calls go unanswered and half of those clients have already booked with a competitor by the time they are called back. With Genius Answering, businesses can recover this loss and increase top-line revenues by up to 30%.
More on The PennZone
- Dr. Nadene Rose Releases Moving Memoir on Faith, Grief, and Divine Presence
- Gigasoft Solves AI's Biggest Charting Code Problem: Hallucinated Property Names
- ASTI Ignites the Space Economy: Powering SpaceX's NOVI AI Pathfinder with Breakthrough Solar Technology: Ascent Solar Technologies (N A S D A Q: ASTI)
- Hiring has reached a "Digital Stalemate"—Now, an ex-Google recruiter is giving candidates the answers
- 2026 Pre-Season Testing Confirms a Two-Tier Grid as Energy Management Defines Formula 1's New Era
Offered within the communication suite, Genius Answering goes beyond basic automation by providing continuous availability, industry-specific expertise, personalized customer engagement, and comprehensive office support. Jessica automates up to 80% of call management tasks such as customer support and appointment booking to help capture revenue 24/7.
One of the key advantages of using Genius Answering is that it eliminates the challenges associated with traditional offshore call centers such as language barriers and cultural disconnects. Jessica delivers flawless and tailored communication designed specifically for the field service industry. This ensures top-notch service standards are upheld while delighting customers and boosting revenue without outsourcing.
In addition to improving customer satisfaction and revenue generation, Genius Answering also helps prevent costly rescheduling by efficiently dispatching technicians and ensuring customers are available for appointments. Its ability to manage multiple tasks simultaneously also allows for upselling opportunities.
More on The PennZone
- The Philadelphia Party Launches to Expand Civic Leadership, Candidate Pathways, and Education
- Platinum Car Audio LLC Focuses on Customer-Driven Vehicle Audio and Electronics Solutions
- Postmortem Pathology Expands Independent Autopsy Services in Kansas City
- Postmortem Pathology Expands Independent Autopsy Services Across Colorado
- $38 Million in U.S. Government Contract Awards Secured Through Strategic Partner. Establishing Multi-Year Defense Revenue Platform Through 2032: $BLIS
Didi Azaria believes that Jessica embodies the future of intelligent support and empowers field service teams to capture greater market share and elevate customer experiences with personalized, smart assistance around the clock. He states, "At Workiz, our mission is to automate everything but the wrench. Jessica is a major milestone in this journey to revolutionize the way service businesses operate."
Nick Tellie, owner of We Love Junk in Philadelphia, shares his excitement about how Genius Answering has helped his business turn missed calls into positive revenue. In just over a month, Jessica has already booked tens of thousands of dollars in sales for his team. He says, "Gone are the days of missed calls slipping into voicemail. Jessica answers instantly, securing jobs that would have otherwise been lost. Her impact on our business has been nothing short of phenomenal."
For more information on Genius Answering and the Workiz Genius suite, please visit www.workiz.com. With its latest innovation, Workiz continues to lead the field service management industry and provide solutions that help businesses thrive and succeed.
Filed Under: Business
0 Comments
Latest on The PennZone
- CCHR Says Psychiatry's Admission on Antidepressant Withdrawal Comes Far Too Late
- 505 Plumbing, Heating & Cooling Launches in Albuquerque, Bringing a Customer-First Approach to Home Services
- As AI.com Sells For Record $70 Million, Attention Now Turns To ArtificialIntelligence.com
- AOW Event Sponsored By The Stanglwirt Resort a renowned five-star Austrian wellness destination
- Average US gambler spends $210 per month in 2026
- 10X Recruitment Launches Operator-Led Executive Search for Behavioral Health and Legal Leaders
- Integris Composites developing armor for military in Arctic Circle
- Caraline Skincare's Gentle Glow Cleansing Oil Named Finalist for Best Face Cleanser at the 2026 CertClean Clean Beauty Awards
- Workplace safety ideas from the front lines to highlight Applied Ergonomics Conference in Arlington, Texas
- ThoroughCare Appoints New Chief Executive Officer & Chief Growth Officer to Accelerate Expansion
- OpenSSL Corporation Advisory Committees' Elections 2026: Results Announcement
- Zarova Vodka Expands Its Ultra-Premium Spirits Portfolio Through Strategic Acquisitions
- The Legal AI Showdown: Westlaw, Lexis, ChatGPT… or EvenSteven?
- François Arnaud, star of Heated Rivalry, is the real-life inspiration behind Christopher Stoddard's novel At Night Only
- UK Financial Ltd Sets February 27 CATEX Debut for VENUS Coin, Opening Limited Early Access Through MayaPro Wallet
- Ice Melts. Infrastructure Fails. What Happens to Clean Water?
- Delay In Federal Disaster Assistance Causing Failure Of Small Business In Disaster Areas
- Capsadyn® Launches on Amazon, Offering Non-Burning Capsaicin Pain Relief
- Pita Chip Celebrates One Year at The Concourse at Comcast Center with Free Entrees for the Community
- When Representation No Longer Reflects the District — Why I'm Voting for Pete Verbica