Trending...
- STS Capital Partners is pleased to announce the appointment of Barry Brown as Vice President, Business Development
- Parents No Longer Have to Wait 3 Weeks for a Sleep Consultant: Nora Talks Tonight, Stays for 5 Days, Costs $89
- A New Tale Band Makes 9/11 Tribute Song "The Twins" Free for Ceremonies and School Programs
SAN DIEGO, Dec. 3, 2024 ~ Workiz, the leading field service management platform with over 120,000 customers, has announced the launch of its latest innovative AI service, Genius Answering. This new addition to the Workiz Genius suite aims to redefine after-hours field service operations and is powered by Jessica, a smart AI dispatcher.
According to Didi Azaria, CEO of Workiz, Genius Answering is a game-changer for field service businesses. It ensures that no call goes unanswered and every opportunity is seized, even after hours. As a cornerstone of the Workiz Genius suite, it seamlessly integrates with existing processes and helps boost revenue effortlessly.
The hidden cost of missed calls is often overlooked by field service business owners. An analysis of 150,000 service business calls showed that on average, 40% of inbound calls go unanswered and half of those clients have already booked with a competitor by the time they are called back. With Genius Answering, businesses can recover this loss and increase top-line revenues by up to 30%.
More on The PennZone
Offered within the communication suite, Genius Answering goes beyond basic automation by providing continuous availability, industry-specific expertise, personalized customer engagement, and comprehensive office support. Jessica automates up to 80% of call management tasks such as customer support and appointment booking to help capture revenue 24/7.
One of the key advantages of using Genius Answering is that it eliminates the challenges associated with traditional offshore call centers such as language barriers and cultural disconnects. Jessica delivers flawless and tailored communication designed specifically for the field service industry. This ensures top-notch service standards are upheld while delighting customers and boosting revenue without outsourcing.
In addition to improving customer satisfaction and revenue generation, Genius Answering also helps prevent costly rescheduling by efficiently dispatching technicians and ensuring customers are available for appointments. Its ability to manage multiple tasks simultaneously also allows for upselling opportunities.
More on The PennZone
Didi Azaria believes that Jessica embodies the future of intelligent support and empowers field service teams to capture greater market share and elevate customer experiences with personalized, smart assistance around the clock. He states, "At Workiz, our mission is to automate everything but the wrench. Jessica is a major milestone in this journey to revolutionize the way service businesses operate."
Nick Tellie, owner of We Love Junk in Philadelphia, shares his excitement about how Genius Answering has helped his business turn missed calls into positive revenue. In just over a month, Jessica has already booked tens of thousands of dollars in sales for his team. He says, "Gone are the days of missed calls slipping into voicemail. Jessica answers instantly, securing jobs that would have otherwise been lost. Her impact on our business has been nothing short of phenomenal."
For more information on Genius Answering and the Workiz Genius suite, please visit www.workiz.com. With its latest innovation, Workiz continues to lead the field service management industry and provide solutions that help businesses thrive and succeed.
According to Didi Azaria, CEO of Workiz, Genius Answering is a game-changer for field service businesses. It ensures that no call goes unanswered and every opportunity is seized, even after hours. As a cornerstone of the Workiz Genius suite, it seamlessly integrates with existing processes and helps boost revenue effortlessly.
The hidden cost of missed calls is often overlooked by field service business owners. An analysis of 150,000 service business calls showed that on average, 40% of inbound calls go unanswered and half of those clients have already booked with a competitor by the time they are called back. With Genius Answering, businesses can recover this loss and increase top-line revenues by up to 30%.
More on The PennZone
- SMACK Fight Week Takes Over Philadelphia
- Super Rooter Expands to 190 Plumbing, Sewer, and Drain Service Locations Across the United States
- European Patent for ALS Program Expands the Story: HOPE Deploys Robotic TMS & FDA Commercialization Path Advances: NRx Pharmaceuticals: NAS DAQ: NRXP
- VICTURY Sports Announces Formation of Youth Sports League Built on the Official, Patented, and Award-Winning Keepy Uppy® Ball
- Spearmint Publishes Full Design of Its Mining Pool Before Building It, Including Legal Drafts
Offered within the communication suite, Genius Answering goes beyond basic automation by providing continuous availability, industry-specific expertise, personalized customer engagement, and comprehensive office support. Jessica automates up to 80% of call management tasks such as customer support and appointment booking to help capture revenue 24/7.
One of the key advantages of using Genius Answering is that it eliminates the challenges associated with traditional offshore call centers such as language barriers and cultural disconnects. Jessica delivers flawless and tailored communication designed specifically for the field service industry. This ensures top-notch service standards are upheld while delighting customers and boosting revenue without outsourcing.
In addition to improving customer satisfaction and revenue generation, Genius Answering also helps prevent costly rescheduling by efficiently dispatching technicians and ensuring customers are available for appointments. Its ability to manage multiple tasks simultaneously also allows for upselling opportunities.
More on The PennZone
- Congressman Chuck Edwards (NC-11) Presents ReadyCommunities Partnership 2026 National Service Award to Local Businessman / US Air Force Veteran
- Cress Creeks Farm Opens Fall Corn Maze and Baby Lamb Hayride Experience in Ellijay, Georgia
- Brewtay Coffee Introduces Specialty Instant Line Designed for High-Velocity Commuters and Travelers
- Allstream Energy Partners Nominated in Multiple Categories for Fast Company's Best Workplaces for Innovators
- Ten Ten Ten Awards Provisional Certification to Cara AI for Home-Based Health Assessments
Didi Azaria believes that Jessica embodies the future of intelligent support and empowers field service teams to capture greater market share and elevate customer experiences with personalized, smart assistance around the clock. He states, "At Workiz, our mission is to automate everything but the wrench. Jessica is a major milestone in this journey to revolutionize the way service businesses operate."
Nick Tellie, owner of We Love Junk in Philadelphia, shares his excitement about how Genius Answering has helped his business turn missed calls into positive revenue. In just over a month, Jessica has already booked tens of thousands of dollars in sales for his team. He says, "Gone are the days of missed calls slipping into voicemail. Jessica answers instantly, securing jobs that would have otherwise been lost. Her impact on our business has been nothing short of phenomenal."
For more information on Genius Answering and the Workiz Genius suite, please visit www.workiz.com. With its latest innovation, Workiz continues to lead the field service management industry and provide solutions that help businesses thrive and succeed.
0 Comments
Latest on The PennZone
- Defense & Space Strategy Strengthens as New Leadership Builds on NASA Results and Expanding Multi-Orbit Opportunities for Ascent Solar Technologies
- STS Capital Partners is pleased to announce the appointment of Barry Brown as Vice President, Business Development
- Qscription Technologies and NEOPATHOLOGY CORP. Sign MOU to Bring FDA-Cleared Lung Imaging AI into U.S. Clinical Practice
- New Bethany's 35th Annual Souper Day to Spotlight Connection Between Health, Hunger and Housing
- Heritage at Manalapan Welcomes New Sales Team as Luxury Single-Family Home Community Continues to Grow
- Mandeville Pests May Pose Serious Health Risks for Your Family
- A New Tale Band Makes 9/11 Tribute Song "The Twins" Free for Ceremonies and School Programs
- Share your workplace safety solutions at 2027 Applied Ergonomics Conference
- Parents No Longer Have to Wait 3 Weeks for a Sleep Consultant: Nora Talks Tonight, Stays for 5 Days, Costs $89
- May The Worst Team Win! Loserball Kicks Off Another NFL Season of Hilarious Mayhem
- Black Women Living With, and Impacted by, HIV Express Gratitude, Grief, Joy, and Resilience
- MainConcept Easy Video API Extends Full Transcoding to Arm and NETINT VPUs
- Cruxy shortlisted for two Private Equity Wire® US Awards 2026: Advisory Firm of the Year (Overall) & Value Creation Consulting Firm of the Year
- September Is Healthy Aging® Month Announces 2026 Theme: "Curiosity Has No Age Limit"
- Lake Norman Philharmonic - Free Community Concert
- Amaris Mint® Confirms UK Availability of Swedish-Made BioBoost Daily Nutrition Range
- Sea Tales Strengthens U.S. Leadership Team as Retail Expansion Accelerates
- Patented Foodservice Products Company with Strong Gross Margins and Substantial Two-Year Revenue Growth Hits Market for $1.6 Million
- Little Yellow Bungalow is an independent fashion and lifestyle brand founded by Denise Laudadio
- Robert DeMaio, Phinge CEO to Speak at 30th IIPLA 2026 on Securing IP, User Data & Digital Sovereignty via Verified App-less Tech. Attend the Live Q&A!