The PennZone

ALPHARETTA, Ga. - PennZone -- PharmaCentra, LLC, a full-service U.S. based concierge contact center specializing in healthcare-focused patient, pharmacy, and physician communication services, is pleased to announce a strategic partnership with Cervey, LLC, a market leader in pharmacy technology solutions for health system pharmacies, specialty pharmacies, and pharmacy benefit managers (PBMs).

The collaboration combines Cervey's robust suite of technology solutions with PharmaCentra's high-touch communication services, providing scalable contact center services, seamlessly integrated within Cervey's pharmacy technology platforms.

"Our partnership with PharmaCentra is a powerful alignment of technology and human connection," says Trent Jackson, Senior Vice President of Cervey. "By leveraging our platforms alongside PharmaCentra's communication capabilities, we're expanding Cervey's ability to deliver end-to-end pharmacy solutions." This collaboration reflects Cervey's commitment to delivering innovative, client-centered solutions that simplify complexity and strengthen connections across the healthcare landscape.

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PharmaCentra brings decades of experience delivering customized outreach and support programs tailored to the evolving needs of PBMs, specialty pharmacies, hospitals, pharmaceutical manufacturers, and other healthcare organizations. Their team is already trained on Cervey's technology platforms, ensuring seamless onboarding and rapid deployment of support services.

"At PharmaCentra, we pride ourselves on being a true partner, one that listens, adapts, and delivers," said Dan Berman, CEO of PharmaCentra. "Joining forces with Cervey enables us to amplify our impact and offer clients a unified solution that blends cutting-edge technology with compassionate, expert-driven communication. This partnership delivers even greater value across the PBM, hospital, and specialty pharmacy space."

Since the launch of the partnership in late 2024, Cervey and PharmaCentra have actively collaborated to support healthcare organizations through tailored contact center programs built around Cervey's technology platforms. These efforts are already generating meaningful learnings and delivering actionable insights focusing on supporting patients and pharmacies, and helping healthcare clients improve access, communication, and operational efficiency.

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About Cervey, LLC
Cervey, LLC, is a wholly owned subsidiary of M&D Holding Company. A leading provider of technology solutions for health system pharmacies, specialty pharmacies, and pharmacy benefit managers (PBMs), Cervey delivers innovative software that streamlines operations—from prescription claims processing to 340B compliance and clinical workflow management. With a commitment to transparency and open communication, Cervey has built lasting partnerships with its clients, helping them to simplify complex processes and enabling sustainable growth.

About PharmaCentra, LLC
PharmaCentra, LLC is a full-service concierge contact center offering expert pharmaceutical marketing and sales support, along with strategic patient, pharmacy, and physician outreach solutions. With proven capabilities in patient engagement, clinical trial recruitment, pharmacy and physician teledetailing, member support services, and more, PharmaCentra helps healthcare companies and pharmaceutical brands build stronger connections and improve healthcare access, adherence, and service across the continuum of care.  Visit PharmaCentra.com for more information.