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In a bold and necessary move, Dr. Tracey Bond, a luxury vehicle purchaser is stepping into the public arena to challenge one of the largest online vehicle retailers over the sale of a critically defective SUV that was marketed and sold as "Carvana Certified."
OAK PARK, Ill. & CHICAGO - PennZone -- "Carvana Certified" Vehicle Vault of Luxury Car Buyer Traumas
Buyer Issues Legal & Media Notice After Luxury SUV Purchase Fails to Meet Basic Safety Standards
đź“Ť Location: Oak Park, IL
📆 Date: June 7, 2025
📣 By: Dr. Tracey Bond — Elite Global Traveler, Transformational Genius Coach, #DO7E Founder, Pulitzer Publishing News Executive, NIE Columnist & Public Relations Professional
Dr. Tracey Bond, internationally recognized for her genius leadership and elite lifestyle brand, is issuing a formal media alert after being sold a "Carvana Certified" 2018 Range Rover Evoque that has exhibited critical mechanical issues since delivery on May 14, 2025 — one day after a failed May 13th scheduled drop.
More on The PennZone
đźš© Major Issues Identified:
Internal transfer case/transmission noise detected immediately
Odometer reset by ~9,800 miles (via FIXD app)
Unaddressed PCM Recall N622
Damaged part delivered; delayed refurbished replacement
Cracked windshield, interior water leak, damaged trim, scratched windows
Vehicle sold $1,000 above market value
GAP insurance advertised, but denied when requested
$1,300+ spent in non-refundable delivery fees & down payment
No clear communication pathway: Buyer had to independently locate an email for dispute documentation
Recording/transcription of calls discouraged, preventing accountability
📢 Statement from Dr. Tracey Bond:
"This isn't just a malfunctioning SUV — it's an insult to elite consumers who buy in good faith. I was denied direct support, forced into evasive chatbot loops, and silenced when I tried to document my experience. Their so-called 'certification' process feels like a polished trap. Time is a priceless currency — and I've spent enough."
More on The PennZone
🛑 Ongoing Legal & Media Filings:
âś… Better Business Bureau (BBB)
âś… Illinois Attorney General's Office
âś… Federal Trade Commission (FTC)
âś… National Consumer Law Center
âś… Consumer Financial Protection Bureau
âś… U.S. Department of Transportation
âś… Formal notices to Carvana Executive and Legal teams
âś… National media alert under distribution review
To schedule media interviews or media coverage, please contact:
Dr. Tracey Bond
https://Beneficience.com
Legacy PR
desk@beneficience.com
Buyer Issues Legal & Media Notice After Luxury SUV Purchase Fails to Meet Basic Safety Standards
đź“Ť Location: Oak Park, IL
📆 Date: June 7, 2025
📣 By: Dr. Tracey Bond — Elite Global Traveler, Transformational Genius Coach, #DO7E Founder, Pulitzer Publishing News Executive, NIE Columnist & Public Relations Professional
Dr. Tracey Bond, internationally recognized for her genius leadership and elite lifestyle brand, is issuing a formal media alert after being sold a "Carvana Certified" 2018 Range Rover Evoque that has exhibited critical mechanical issues since delivery on May 14, 2025 — one day after a failed May 13th scheduled drop.
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đźš© Major Issues Identified:
Internal transfer case/transmission noise detected immediately
Odometer reset by ~9,800 miles (via FIXD app)
Unaddressed PCM Recall N622
Damaged part delivered; delayed refurbished replacement
Cracked windshield, interior water leak, damaged trim, scratched windows
Vehicle sold $1,000 above market value
GAP insurance advertised, but denied when requested
$1,300+ spent in non-refundable delivery fees & down payment
No clear communication pathway: Buyer had to independently locate an email for dispute documentation
Recording/transcription of calls discouraged, preventing accountability
📢 Statement from Dr. Tracey Bond:
"This isn't just a malfunctioning SUV — it's an insult to elite consumers who buy in good faith. I was denied direct support, forced into evasive chatbot loops, and silenced when I tried to document my experience. Their so-called 'certification' process feels like a polished trap. Time is a priceless currency — and I've spent enough."
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🛑 Ongoing Legal & Media Filings:
âś… Better Business Bureau (BBB)
âś… Illinois Attorney General's Office
âś… Federal Trade Commission (FTC)
âś… National Consumer Law Center
âś… Consumer Financial Protection Bureau
âś… U.S. Department of Transportation
âś… Formal notices to Carvana Executive and Legal teams
âś… National media alert under distribution review
To schedule media interviews or media coverage, please contact:
Dr. Tracey Bond
https://Beneficience.com
Legacy PR
desk@beneficience.com
Source: Beneficience.com Legacy PR
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