The PennZone

  • Home
  • Business
  • Health
  • Non-profit
  • Technology
  • Education
  • Financial
  • Entertainment
  • Marketing

VSA Joins Prestigious Customer Care Association SOCAP
The PennZone/10208085

Trending...
  • Sober.Buzz the Sober Token : Ticker $BUZZ
  • DuoKey to Unveil Encrypted Financial Intelligence Use Case at GISEC Global 2025
  • Meditech International Inc. and Los Angeles Rams Continue Strategic Partnership to Enhance Athlete Performance and Recovery
VSA Prospecting
HADDONFIELD, N.J. - PennZone -- VSA Prospecting has bolstered its ability to provide best-in-class call center services for its clients and has joined SOCAP International, a member-driven association committed to advancing customer care and engagement at all levels of business.

VSA officially became a SOCAP Business Partner Member this month, gaining access to a community of Customer Experience experts and resources from more than 200 industry-leading companies throughout the United States and Canada.

The decision to join SOCAP comes a few months after VSA invested in the expansion of its inbound call center capabilities by using virtual agents. While VSA has offered inbound call center services to a core set of clients since 2016, the company has done so using on-premise staff. The decision to go virtual allows VSA to take advantage of a national pool of high-quality agents the company has built over the past two years.

"We've been providing inbound customer service for the last five years from our Philadelphia office. Recently we made the leap to use virtual agents and we're delighted at the move," says VSA CEO and Founder Valerie Schlitt. "SOCAP is all about optimizing the customer experience, and I don't think you can ever overestimate how important that is. This is an opportunity to learn more about what companies and customers are looking for in their day-to-day experiences, and I expect this partnership will be very helpful for us."

More on The PennZone
  • Pathways to Adulthood Conference May 17 at Melville Marriott Honoring NYS Assembly Member Jodi Giglio, Suffolk County Legislator Nick Caracappa
  • Adster Techologies awarded US Patent for breakthrough innovation in reducing latency in Ad Serving
  • Robert Fabbio Inducted into the Austin Technology Council Hall of Fame
  • Cybersecurity is Protecting Your Personal Information and Your Portfolio
  • L2 Aviation Celebrates Grand Opening of New Facility at Cincinnati/Northern Kentucky International Airport (CVG)

Much of VSA's growth over the last 21 years can be attributed to business partnerships. The company has been an active member of multiple largescale associations, including AA-ISP (American Association of Inside Sales Professionals) and PACE (Professional Association for Customer Engagement). In each case, VSA has had the opportunity to learn from industry leaders via live and virtual events and conferences, while at the time expanding its network and making valuable connections nationwide.

Ms. Schlitt expects similar benefits from VSA's partnership with SOCAP.

"I've been hearing about SOCAP for years and years, and we're thrilled to now be a part of the organization," she says. "Everyone I've talked to speaks very highly of them; they seem to be a very cohesive group. We've grown so much through the years because of our partnerships, and I'm looking forward to making those same sorts of connections with this group."

VSA will get its first official taste of a live SOCAP event on Dec. 9 at the Northeast Region On Top of the World Holiday Networking Party in New York City. The event, which takes place at One World Observatory, is sponsored by the Experience Management software platform Medallia and will focus on the company's rebranding transformation.

In addition to a packed calendar of conferences, workshops, and regional community events, SOCAP offers a full slate of on-demand online courses and webinars. The organization also hosts a monthly virtual networking event called "Timely Topics," which features informal discussions of the latest issues affecting call center operations.

More on The PennZone
  • Managing Summer Staffing Surges with Confidence: Why Name Badges Are a Must for Seasonal Success
  • Visa Named Title Sponsor of Ascending Athletes' Business Owners Summits for NFL Entrepreneurs
  • The Paris Court of International Arbitration Elects Dr. John J. Maalouf as its New President
  • $56.7 Million Announced in Q1 2025 with Revenue Growth and Progress Toward NASDAQ Uplisting for AI Marketing Company: IQSTEL, Inc. Stock Symbol: IQSTD
  • SAVVY MINING raised $500 million and launched BTC.XRP.DOGE cloud mining, increasing investors' returns by 30%

"SOCAP is geared more toward inbound than some of the other organizations we are members of," Ms. Schlitt says. "Now that we're fully committed to really expanding our inbound services as well as outbound, I'm very excited to learn from all the different programming SOCAP has to offer."

For more information about VSA, Inc. https://www.vsaprospecting.com

About VSA, Inc.

VSA is a premier telesales and customer service firm founded in 2001 that supports companies with outsourced B2B lead generation and inbound customer service programs. Becoming an extension of its clients' sales, marketing, and customer service teams, VSA helps achieve sales growth targets and service goals with high-end, complex products and services and multi-step prospecting approaches, regardless of the industry. The company has more than 200 employees in offices in New Jersey and Philadelphia, counts several Fortune 500 firms as clients, and partners with some of the country's leading B2B marketing agencies.

Contact
Valerie Schlitt
***@vsaprospecting.com


Source: VSA Prospecting
Filed Under: Business, Health

Show All News | Report Violation

0 Comments
1000 characters max.

Latest on The PennZone
  • Hubei Heavy Equipment Makes a Striking Appearance at CIMT and Competes with International Brands
  • 20 Patents Issued Worldwide, Cementing Company Leadership. First Ever Cable-Free 12-Lead ECG: HeartBeam, Inc. (Stock Symbol: BEAT)
  • NASDAQ Uplisting for Higher Market Exposure and Wide Corporate Benefits to AI Boosted Marketing Company On Track Towards $1 Billion Revenue by 2027
  • Congressional Men's Health Caucus Shows Bipartisan Consensus and Focus on Prevention, Mental Health, and Closing the Lifespan Gap
  • Chewy Chums™ Launches NeverBite™ on Kickstarter
  • DuoKey, Axiomtek and Blue Edge Network Partner to Enhance Smart Cities with Privacy-Preserving Urban Safeguarding and Fleet Management
  • Fangzhou Launches Otsuka's Third-Generation Leukemia Drug Ponatinib on its Platform
  • Viatris Announces Appointments of Frank D'Amelio and Michael Severino, M.D., to the Company's Board of Directors
  • Austin Keen Joins WakeFX RopePal as Official Brand Ambassador
  • Bonelli Systems Expands Managed IT Services Nationwide, Leveraging Microsoft Azure Expertise
  • $4.3 Million Patent Application Waiver Fee Granted by FDA on New Drug Application Fee for Treatment Addressing Suicidal Depression & PTSD: NRX Pharma
  • Whistleblower Claims Dental Patient Deaths Likely Due to Book Ban
  • xREnergy up as much as +3,094,634% on first day listed on the XRP Ledger. Ticker : $XRE
  • Psychiatry's Legacy of Racism and Coercion Highlighted in Restraint Deaths
  • New Book 'Cybersecurity Leadership' Guides SME Leaders to Make Smart, Strategic Security Decisions
  • Immorta Bio to Present SenoVax™ Cancer Senolytic Immunotherapy Preclinical Data at American Association of Immunologists Meeting
  • "Stop scrolling and start watching" - Beloved film recommendation site Criticker gets a major makeover
  • Green Energy Solar Expands with New Offices in Port St. Lucie, West Palm Beach, and Orlando
  • Events by Dubsdread Expands Services to The Venue at Lake Lily
  • London Gala Emphasizes Trade, FDI and Ongoing Cooperation

Popular on PennZone

  • Gas Wolf® Officially Becomes a Registered Trademark - 1019
  • 11th annual Florida Blueberry Festival April 26 & 27, 2025 - 164
  • Village Vapes and Cooking 4 Autism Announce Inaugural Partnership at MEGA 420 EVENT - 131
  • Jed the Fish, The Rapscallion of Los Angeles KROQ's Airwaves and Provocateur, Has Signed Off at 69 - 109
  • The Ultimate Med Spa Growth Engine: PatientNow and Aesthetix CRM Announce Strategic Integration
  • The World's No.1 Superstar Champions the NO FAKES Act – Secures Global Identity and Cultural Legacy
  • Goosechase Rolls Out Unlockable Missions, Its Most Anticipated Feature Yet
  • LIB Large-Scale Walk-In Test Chamber Full Process Delivery: MIL-STD-810H Chambers Enable Extreme Environment Testing
  • PebblePad Welcomes Justin Reilly as New CEO to Drive Innovation and Growth
  • HR Tech Awards Program Celebrates 6th Year: Showcases Top Hiring, Talent, and HR Technologies

Similar on PennZone

  • NBA Champion Lamar Odom Launches Anti-Addiction Meme Coin, Ushering in a Disruptive Innovation in Web3
  • Viatris Announces Positive Top-Line Results from Two Pivotal Phase 3 Studies of Novel Fast-Acting Meloxicam (MR-107A-02) for the Treatment of Moderate-to-Severe Acute Pain
  • Pathways to Adulthood Conference May 17 at Melville Marriott Honoring NYS Assembly Member Jodi Giglio, Suffolk County Legislator Nick Caracappa
  • Adster Techologies awarded US Patent for breakthrough innovation in reducing latency in Ad Serving
  • Cybersecurity is Protecting Your Personal Information and Your Portfolio
  • The Paris Court of International Arbitration Elects Dr. John J. Maalouf as its New President
  • $56.7 Million Announced in Q1 2025 with Revenue Growth and Progress Toward NASDAQ Uplisting for AI Marketing Company: IQSTEL, Inc. Stock Symbol: IQSTD
  • SAVVY MINING raised $500 million and launched BTC.XRP.DOGE cloud mining, increasing investors' returns by 30%
  • Gen X Takes The Reins: New Book Guides Caregivers Juggling Parents, Kids, And Grandkids With Humor And Heart
  • Fray Fitness Launches Memorial Day Sale and Veteran Organization Giveaway
Copyright © The PennZone | Theme: OMag by LilyTurf Themes
  • Contribute
  • Privacy Policy
  • Terms of Service
  • Contact Us